Author: Izuchukwu

  • Domiciliary Care Assistant at Flexi Direct Healthcare (Sponsorship Available)

    Are you a compassionate professional ready to make a meaningful difference? Flexi Direct Healthcare is looking for an empathetic Domiciliary Care Assistant to join their team and positively impact lives. Visa sponsorship is available for ideal candidates. 

    About the Company

    Founded in 2020, Flexi Direct Healthcare is a trusted domiciliary care and supported living agency based in Northamptonshire. 

    Our Highlights: 

    – Two branches located in Northampton and Oxford, placing us at the heart of local communities. 

    – Specializing in person-centred care and supported living services that promote independence and dignity. 

    – Proud recipient of a CQC Good Rating for both branches, reflecting our unwavering dedication to quality and excellence. 

    At Flexi Direct, we’re committed to delivering exceptional care that enhances lives and empowers individuals to live independently within their communities. 

    Why Join Us? 

    By becoming a Domiciliary Care Assistant with Flexi Direct Healthcare, you’ll join a passionate team that values empathy, professionalism, and excellence. We support your growth and offer an opportunity to make a real difference in the lives of those we care for. 

    Apply Today to be part of a team that truly cares. Let’s work together to transform lives and continue setting the standard in domiciliary care. 

    Position: Domiciliary Care Assistant

    Salary: £12.50 per hour

    Job Type: Full Time

    Location: Oxford, UK

    About the Role

    As a Domiciliary Care Assistant at Flexi Direct Health Care, you will play a crucial role in providing high-quality care and support to our clients in the comfort of their own homes.

    We are looking to engage carers in the following areas: Oxfordshire, Northampton, and Environs.

    Main Duties

    • ⁠ Assisting with personal care, such as bathing, dressing, and grooming
    • Supporting with daily activities, including meal preparation and medication reminders
    • Promoting independence and maintaining a safe and comfortable environment
    • Building strong relationships with clients and their families
    • Following individual care plans and documenting any changes or observations

    Qualifications

    • Compassion and empathy towards others
    • Excellent communication and interpersonal skills
    • Reliability and a strong work ethic
    • Ability to work independently and as part of a team
    • Essential Requirements:
    • Full UK Driving License and your vehicle with business insurance
    • Good standard of oral and written communication skills
    • Flexibility

    Benefits

    • We pay Competitive rates with 45p per mile mileage
    • Visa Sponsorship available
    • Company Pension
    • Company uniform provided
    • Employee discount
    • Training Provided
    • Ongoing Mentorship

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    Open until filled

  • Female Domiciliary Carer at Wurel House (Sponsorship Available)

    Are you a compassionate and dedicated professional ready to make a meaningful difference in the lives of others? Wurel House is seeking a Female Domiciliary Carer to provide exceptional care and support in a home environment. Visa sponsorship is available for the ideal candidate. 

    About the Company

    Established in 2005, Wurel House is a trusted and registered care provider specializing in domiciliary (home) care services. Our mission is to deliver care with respect, comfort, and dignity, ensuring the highest standards in the comfort of our clients’ own homes. 

    What Sets Us Apart:

    – Over 19 years of experience in delivering exceptional care. 

    – A commitment to quality and collaboration with the Care Quality Commission (CQC). 

    – A focus on maintaining best practices and upholding the highest standards of care. 

    At Wurel House, we are deeply passionate about creating a positive impact and fostering independence and well-being for those we serve. 

    Why Join Us? 

    As a Female Domiciliary Carer, you will be part of a team dedicated to providing life-changing support to individuals in their own homes. With a focus on professional development and high-quality care, Wurel House offers an opportunity to grow while making a real difference. 

    Apply Today to become part of Wurel House’s legacy of compassionate care and excellence. Let’s make a difference together! 

    Position: Female Domiciliary Carer

    Salary: £10.75 to £13.00 per hour

    Job Type: Full Time

    Location: Sittingbourne, UK

    About the Role

    We are looking for care workers to join our team as drivers, providing care for clients in their own homes. Pool car provided where available and authorised.

    Experience is preferred, but what is vital, is a natural calling to care.

    Visiting clients in the community and providing personal care

    Sponsorship opportunities

    A UK driving licence required

    A pool car may be available

    You must already be living in the UK for this role and you must have caregiving experience including personal care experience.

    Full UK driving licence

    Supportive management and team

    Opportunity to achieve your Care Certificate

    Swift start – providing you have the Right to Work in the UK and an Adult First Check, you can begin working with our team

    We supply all PPE and sanitiser.

    Main Duties

    • ⁠ Assisting clients within their own home:
    • Personal care (shower/support to get dressed)
    • Moving and handling
    • Assisting with food and drinks
    • Maintaining accurate daily notes

    Qualifications

    • You must already be living in the UK for this role and you must have caregiving experience including personal care experience.
    • Experience is preferred, but what is vital, is a natural calling to care.
    • Full UK driving licence

    Benefits

    • Supportive management and team
    • Opportunity to achieve your Care Certificate
    • Swift start – providing you have the Right to Work in the UK and an Adult First Check, you can begin working with our team
    • We supply all PPE and sanitiser.
    • Visa sponsorship

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    Open until filled

  • Customer Success Representative at Helpful Home

    Helpful Home is hiring an experienced and highly organized Customer Success Representative for a remote role. If you have the qualifications and are passionate about delivering exceptional service, we encourage you to apply today! 

    About the Company

    Founded in 2010, Helpful Home was built on a family-oriented philosophy, prioritizing work-life balance and creating a supportive environment for its employees. This commitment to flexibility and quality has fueled the company’s success and made it a trusted name in the cleaning industry. 

    Key Milestones and Achievements:

    – Grew to become the largest cleaning company in Sales within nine years. 

    – Expanded services across the North West region, driven by glowing word-of-mouth recommendations. 

    – Recognized for excellence with multiple industry awards. 

    – Known for hiring and training some of the best cleaning professionals in the business. 

    Our Expertise:

    Initially focused on domestic cleaning, Helpful Home has expanded to meet the rising demand for commercial cleaning services, including offices and schools. We apply the same meticulous attention to detail for commercial projects as we do for homes, offering: 

    – Thorough documentation and risk assessments. 

    – Flexible service hours (minimum two hours per evening). 

    Why Join Helpful Home? 

    By joining Helpful Home, you’ll be part of a company that values its employees, provides ongoing training, and offers opportunities for growth in a family-friendly environment. Your role as a Customer Success Representative will contribute directly to maintaining our high standards and ensuring customer satisfaction. 

    Apply Today to join a team that’s redefining cleaning services with a focus on quality, care, and community. 

    Position: Customer Success Representative

    Salary: £12 per hour

    Job Type: Part Time

    Location: Remote, UK

    About the Role

    Are you passionate about helping small business owners succeed? Do you have experience running your own business, love connecting with people, and enjoy providing solutions to challenges? If so, we’d love to hear from you!

    The Domestic Cleaning Business Network (DCBN) is dedicated to supporting cleaning business owners in starting, growing, and thriving in the cleaning industry. We are looking for a personable and highly organized Customer Success Representative to join our team. This is a part-time, remote position offering flexible working hours.

    Main Duties

    • ⁠Schedule and manage online meetings with customers.
    • Provide one-on-one support for business challenges, offering tailored advice and guidance.
    • Share relevant resources, tools, and strategies to help cleaning businesses thrive.
    • Build strong relationships with our community of business owners, ensuring their satisfaction and growth.
    • Keep accurate records of interactions and follow-ups to ensure seamless customer experiences.

    Qualifications

    • Experience: You’ve run your own small business and understand the unique challenges and opportunities entrepreneurs face.
    • Personality: You’re personable, approachable, and genuinely enjoy helping others succeed.
    • Organization: You thrive on structure, keep track of details, and can juggle multiple tasks efficiently.
    • Flexibility: You’ll work 10 hours a week, 2 hours a day, at times that fit around your schedule.

    Benefits

    • A flexible, work-from-home position with autonomy over your schedule.
    • A chance to make a real difference in the lives of small business owners.
    • A supportive team environment with opportunities to grow.

    If this sounds like the perfect role for you, we’d love to hear from you! Please send your CV and a brief cover letter explaining why you’re the right fit for this position.

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    Open until filled

  • Administrative Assistant at ProPharma (Part Time)

    ProPharma is hiring a detail-oriented Administrative Assistant with exceptional communication and organizational skills for a fully remote position. If you meet the qualifications and are passionate about contributing to the healthcare industry, we encourage you to apply! 

    About the Company

    For over 20 years, ProPharma has been at the forefront of global health and wellness, delivering expert consulting services to biotech, medical device, and pharmaceutical companies of all sizes. As the world’s largest Research Consulting Organization (RCO), we partner with clients across the entire product lifecycle through our advise-build-operate model. 

    Our Expertise Includes: 

    – Regulatory sciences 

    – Clinical research solutions 

    – Quality and Compliance 

    – Pharmacovigilance 

    – Medical information 

    – R&D technology 

    At ProPharma, we offer tailored solutions to de-risk and accelerate high-profile drug and device programs, helping our clients achieve their goals efficiently and effectively. 

    Why Join Us? 

    By joining ProPharma, you’ll be part of a team dedicated to innovation and excellence in the life sciences industry. Take the next step in your career and make a meaningful impact in improving global health. 

    Apply Today and become a key contributor to ProPharma’s mission of advancing healthcare worldwide.

    Position: Administrative Assistant

    Salary: £30,000 to £32,000 a year

    Job Type: Part-Time, (12 Months)

    Location: Remote, UK

    About the Role

    Due to growth, we are looking for an Administrative Assistant to join us on a part-time basis (19 hours per week) for an initial 12-month Fixed Term Contract.

    The Administrative Assistant is responsible for providing comprehensive administrative support to the Client Services Department and Senior Management accurately and efficiently.

    Main Duties

    • ⁠ General administrative duties as delegated by management.
    • Answering the main telephone line of the Company professionally and transferring calls as appropriate.
    • On an ad-hoc basis providing reception cover which includes meeting, greeting, and signing in all visitors to the ProPharma office in a friendly, courteous, and professional manner.
    • Supporting the filing clerks, including opening the daily mail received into the company, franking, and posting the mail, filing, archiving and checking stationery stocks.

    Quality Assurance

    • Maintaining a good level of quality in all aspects of the job.
    • Complying with the procedures documented in the Company Standard Operating Procedures (SOPs) and Working Instructions (WIs).

    General

    • Having a solid working knowledge of, and complying with, the Standard Operating Procedures of ProPharma.
    • Working professionally at all times, with clients, customers, team members and management.
    • Complying with the Company’s Health and Safety Policies.
    • Ensuring the Confidentiality Statement within the Contract of Employment is always adhered to concerning the data and property of ProPharma, its clients, and employees of the business.
    • Ensuring that any confidential information or personal data related to ProPharma and its clients is managed by Data Privacy regulations as described in ProPharma SOPs.

    Qualifications

    • Able to work within a team professionally.
    • Sound written and oral communication skills.
    • Good accuracy and attention to detail skills.
    • Solid level of productivity on all tasks.
    • Sound organizational and prioritizing skills showing an effective workload management system.
    • Able to understand and follow processes.
    • Pleasant and professional telephone manner.
    • Computer literacy (MS Office).

    Educational Requirements:

    • 5 GCSEs or equivalent, including Grade A* – C in Science, English and Mathematics or equivalent education and/or experience.

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    Open until filled

  • Optical Healthcare Assistant at Salisbury NHS Foundation Trust (Visa Sponsorship)

    Salisbury NHS Foundation Trust (SFT) is seeking a motivated and compassionate Optical Healthcare Assistant to join their team in a highly rewarding role. Sponsorship opportunities are available for qualified candidates. 

    About the Trust

    provider committed to delivering exceptional patient experiences. Rated “Good” by the CQC, SFT is recognized for its outstanding care, high performance, and innovative specialist services. 

    Our Specialist Services Include: 

    – Burns, Plastics & Reconstructive Surgery 

    – Wessex Regional Genetics Laboratory

    – Wessex Rehabilitation

    – Spires Cleft Centre 

    – Duke of Cornwall Spinal Treatment Centre

    Why Join Us?

    – Work in a dynamic acute trust with 470 beds and a dedicated team of over 4,000 employees. 

    – Be part of a hospital that blends modern medical excellence with a commitment to staff development and well-being. 

    – Enjoy Salisbury’s unique living environment, offering accessibility to major cities like London and Southampton, as well as proximity to the beautiful Bournemouth coastline. 

    Take the next step in your healthcare career by joining Salisbury NHS Foundation Trust. Apply today to make a difference in the lives of patients and contribute to a legacy of excellence! 

    Position: Optical Healthcare Assistant

    Salary: £23,615 to £25,674 per annum, pro rata if part-time

    Job Type: Contract (7 Months Full Time)

    Location: Salisbury, UK

    About the Role

    The Ophthalmology Department at Salisbury NHS Foundation Trust has approximately 29,000 attendances per year. The client base covers the full life range of ages from neonates to patients over 100 years.

    We have a full-time and part-time vacancy as an Optical Health Care Assistant. This is an exciting opportunity for an existing dispensing Optical Assistant/Health Care Assistant to join our friendly professional ophthalmic team. This position will be based at our Salisbury purpose-built unit.

    The post holder will take part in the day-to-day service delivery within the department and have experience working with people who have a visual impairment.

    Previous experience within a health care setting and/or optical community setting is essential preferably within secondary care with an education qualification in numeracy and literacy. It would be advantageous if all applicants had an NVQ/QCF in Health and Social Care /Care Certificate but showed a willingness to undertake if these qualifications have not been achieved.

    Applicants who have a dispensing-related qualification from primary care are encouraged to apply for this role.

    Main Duties

    • Working alongside the Ophthalmology team in the day-to-day running of clinics, carrying out relevant diagnostics examinations.
    • Assisting in the running of pre and post-operative clinics including diagnostic activity
    • Addressing patient queries effectively to offer support and reassurance
    • Cleaning, preparing and assembling of associated surgical equipment before and during treatment
    • Acting intravitreal injection runner/escort
    • Preparing all areas before any clinical activities ensuring equipment is checked and ready for use.
    • You will be a key member of our nursing team providing support with our registered nurses to children, patients and families. You will work alongside the outpatient team running clinics performing visual acuities and assisting in diagnostic procedures
    • Ensuring equipment is stored correctly and assisting with stock control

    Qualifications

    • Educated to GCSE grade C or equivalent in key skills level 2 or functional skills level 2 numeracy and literacy.
    • NVQ/QCF in Health or Health and Social Care Level 2/3 or willingness to undertake Care Certificate.
    • Have a dispensing-related qualification (if already working in primary care)
    • Good communication skills, able to communicate respectfully verbally and in writing.
    • Experience working in an acute hospital setting and/or community knowledge of speciality

    Desirable

    • Understanding of the Role of an HCA in Ophthalmology
    • Good communication skills and current evidence of dealing with members of the general public

    Benefits

    • We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding.
    • You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
    • On-site benefits include car parking (fee applies), a leisure centre, a day nursery and a holiday play scheme.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    December 12, 2024

  • Care Support Worker at Harrogate and District NHS Foundation Trust (Visa Sponsorship)

    Harrogate and District NHS Foundation Trust (HDFT) is seeking a compassionate and dedicated Care Support Worker to join their team in a highly rewarding role. Sponsorship opportunities are available for exceptional candidates. 

    About the Trust

    Harrogate and District NHS Foundation Trust (HDFT) provides exceptional healthcare services to communities in Harrogate, North Yorkshire, Leeds, and parts of the North East. With a commitment to delivering outstanding care, the trust embodies core values of Kindness, Integrity, Teamwork, and Equality. 

    Why Join HDFT?

    – Be part of a team that values and supports its staff. 

    – Access rewarding career opportunities within the NHS. 

    – Make a significant impact on the lives of patients and their families. 

    At HDFT, we are dedicated to creating a positive and inclusive working environment where you can thrive. Apply today and take the next step in your healthcare career! 

    Position: Care Support Worker

    Salary: £24,071 to £25,674 per annum

    Job Type: Full Time, Part Time, Permanent

    Location: Harrogate, UK

    About the Role

    This is a development role with the Trainee working toward progression to becoming and Band 3 Senior Care Support Worker in the Endoscopy department.

    The post holder will undertake 6 months of training, under the supervision of a registered practitioner, to prepare for progression to become a band 3 Senior HCSW. This includes undertaking and completing an internal training programme and work-based competencies.

    Successful completion of the training programme, work-based competencies and performance measures will lead to a substantive band 3 post.

    At the end of the programme, the trainee will be equipped with the knowledge, understanding, skills, attitudes and behaviours to act as a Senior CSW in the Endoscopy department

    The post will involve you working in some or all of the areas of the endoscopy department and will be dependent on the clinical workload.

    Under the direction of a registered practitioner the trainee Senior CSW will work towards competency in the responsibilities within the job description

    Main Duties

    Clinical duties

    • Admission of patients
    • Preparing patients for procedures
    • Assisting with personal care
    • Assisting with mobility working within the clinical handling plan
    • Performing cannulation
    • Performing venepuncture
    • Performing and recording observations
    • Measuring and recording INR levels using a portable device
    • Measuring and recording blood glucose levels

    Endoscopy room

    • Preparing patients for procedures
    • Providing technical assistance for Endoscopic procedures, ensuring safe working practice by following agreed guidelines under the direction and support of a Registered Nurse. This will initially include Scope removal, cleaning and set-up.

    Recovery and discharge

    • Preparing patients for discharge
    • Working with the supervising Registered Nurse to deliver safe recovery and simple discharge of patients
    • Assisting with mobility working within the clinical handling plan

    Patient safety

    • Ensure patient safety by working within policy, standard operating procedures (SOPS) and competency framework at all times.
    • Ensuring that procedures are carried out by hospital policy taking appropriate action in emergencies under the direction and support of a Registered Nurse
    • Recognise and seek guidance when needed about own scope of practice, exercising own judgment to limit work of stop practicing if in danger of acting above own limits of competence

    Communication and Interpersonal responsibilities

    • Communicating efficiently with patients respecting people’s dignity, wishes and beliefs;           involving them in shared decision-making and communicating any changes to the status of consent to the Registered Nurse.
    • Maintaining timely and accurate nursing records and ensuring that confidentiality is respected under the direction and support of a Registered Nurse

    Qualifications

    • GCSE Maths & English
    • NVQ level 2 or equivalent experience

    Desirable

    • Completed Care Certificate

    Experience (Essential)

    • Experience in providing direct care to individuals
    • Experience working in a team

    Desirable

    • Knowledge of the role and its requirements
    • Understanding of the type of service delivered in Endoscopy
    • Commitment to further training and self-directed learning

    Benefits

    • A supportive culture so colleagues can bring their whole selves to work.
    • Staff Recognition – as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with the annual Colleague Recognition Awards.
    • Employee Support and Wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, a counselling service and a fast-track Physiotherapy service.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    December 17 2024

  • Administrative Assistant at Laid By Shay Limited

    Laid by Shay Limited is looking for a highly organized and proactive Administrative Assistant to support our growing team in a fully remote role. This exciting opportunity is perfect for someone with excellent communication and organizational skills who thrives in a fast-paced, virtual environment. 

    At Laid by Shay Limited, we pride ourselves on delivering exceptional services and building strong client relationships. Join us and play a key role in ensuring our operations run smoothly while enjoying the flexibility of working from home. 

    Apply now and become a valued part of our innovative team! 

    Position: Administrative Assistant

    Salary: £21,600

    Job Type: Full Time

    Location: London, UK (Remote)

    About the Role

    We are seeking a highly motivated and dynamic Administrative Assistant to join our team. This role is ideal for someone who is personable, hardworking, and thrives in a fast-paced environment. If you have initiative, a passion for the beauty industry, and a strong background in administration or marketing, we’d love to hear from you!

    Main Duties

    • Provide comprehensive administrative support to ensure smooth day-to-day operations.
    • Assist with marketing initiatives, including content creation, social media management, and campaign coordination.
    • Coordinate schedules, meetings, and appointments with efficiency and attention to detail.
    • Support business operations in the beauty industry, contributing creative ideas and solutions.
    • Maintain excellent communication with clients, team members, and external partners.
    • Take initiative in solving problems and finding opportunities to improve processes.

    Qualifications

    • Experience: At least 1 year as a personal assistant, administrative assistant, or marketing assistant. Experience in the beauty industry is highly desirable.
    • Education: Minimum A-level education or equivalent.

    Skills:

    • Exceptional communication skills, both written and verbal.
    • Strong organizational and multitasking abilities.
    • A proactive, can-do attitude and a “delusional” belief in making the impossible possible.
    • Creativity and knowledge of marketing strategies and tools.
    • Personal Traits: Positive, personable, and resilient under pressure.

    Benefits

    • Be part of a vibrant and creative team in the beauty industry.
    • Opportunities for growth and professional development.
    • A collaborative environment where your ideas and energy will be valued.

    If you have the skills, attitude, and passion to make a difference, we can’t wait to meet you! Apply now and let’s create something extraordinary together.

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    Open until filled

  • Customer Service Advisor at HSBC

    HSBC is looking for a talented and experienced Customer Service Advisor with exceptional communication skills to join their dynamic team in a hybrid role. If you’re ready to thrive in a fast-paced, customer-focused environment, HSBC would love to hear from you! 

    About the Company

    As a subsidiary of HSBC Holdings plc, HSBC UK is one of the nation’s leading financial institutions, proudly headquartered in Birmingham. Serving over 14.7 million customers, HSBC UK is dedicated to supporting the financial well-being of individuals, businesses, and communities across the country. 

    What We Offer 

    – Retail Banking and Wealth Management: Comprehensive financial solutions for personal and private banking customers. 

    – Business Support: Partnering with SMEs and large corporates to fuel growth, international expansion, and sustainability transitions. 

    – Universal Banking Expertise: A wide range of services designed to meet the diverse needs of customers and businesses alike. 

    Join HSBC UK and be part of a globally recognized institution that is committed to making a positive impact. Apply today to take the next step in your career! 

    Position: Customer Service Advisor

    Salary: from £23,205

    Job Type: Full Time

    Location: Leeds, UK (Hybrid)

    About the Role

    If you’ve got experience in delivering outstanding customer service, why not join our team at HSBC as a Contact Centre Customer Service Advisor and enjoy all the rewards of working for one of the world’s leading banks?

    As well as a salary starting from £23,205 for a 35-hour week, we offer an impressive range of company benefits including 25 days’ paid holiday (+ bank holidays), employee discounts and pension/healthcare schemes. We also provide hybrid working which gives you the best of both worlds.

    Share dealing 3-week rolling shift pattern

    Week 1 07.30 – 15.30

    Week 2 09.30 – 17.30

    Week 3 11.00 – 19.00

    Investments 2-week rotation

    Week 1 – Monday to Friday 8am to 4 pm

    Week 2 – Monday to Friday 10 am to 6 pm

    We operate a hybrid working environment, which means you will work at our office in Leeds some of your time and then remotely from home. Please note, that our contact centre team will be based in Leeds LS98 1FD, so please do consider if this will be commutable for you.

    To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you’ll need to have a home Fibre Broadband connection with a minimum speed of 10MPS.

    Main Duties

    You will:

    • Provide our customers with exceptional telephone-based customer service to help resolve their queries in a friendly and professional way.
    • Be resilient, able to work in a busy contact centre environment, and hold conversations with customers on the telephone.
    • Have the technical ability to use multiple systems to process a wide range of transactions at pace, whilst maintaining a high degree of accuracy.
    • Be a problem solver with excellent attention to detail.
    • Be happy to support in educating our customers about HSBC products and alternative digital banking platforms.

    Although previous Customer Service experience is essential, you don’t need to have banking experience, as we can teach you everything you need to know via our comprehensive training programme.

    This covers 12 weeks to get you up to speed with your role and our systems and products. Our Training and Academy hours are Monday to Friday 9 am-5 pm and training and academy support will be 100% face-to-face in the office, and we ask that you do not take any holidays during this time. You must also be able to commit to the role for a minimum of 12 months.

    Our Contact Centre is open between 7.30 am-7 pm Monday to Friday and we are specifically looking for people who can work full-time. Flexibility is required as these are key hours when our customers need us the most. The shift available will follow the below cadence and will be assigned  according to the area you will support for this position:

    Benefits

    As well as a salary starting from £23,205 for a 35-hour week, we offer an impressive range of company benefits including:

    • 25 days paid holiday (+ bank holidays)e
    • Employee discounts and pension/healthcare schemes.
    • We also provide hybrid working which gives you the best of both worlds.

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    Open until filled

  • Clinical Support Worker at Norfolk & Suffolk Foundations NHS Trust (Visa Sponsorship)

    Do you have experience in the care sector and are looking to advance your career? Are you passionate about delivering high-quality care that truly makes a difference? If so, this opportunity could be perfect for you! 

    About the Trust

    Norfolk & Suffolk Foundation NHS Trust is committed to providing exceptional mental health and learning disability care to individuals across Norfolk and Suffolk. Focused on delivering compassionate, community-based care, the trust offers a wide range of NHS services beyond hospital settings. 

    Our Services Include: 

    – Adult Mental Health

    – Forensic and Specialist Mental Health

    – Older People’s Mental Health 

    – Children’s Mental Health

    – Specialist Learning Disability Services 

    – Primary Care and Liaison Psychiatry

    – Substance Misuse Services 

    – Research and Development

    Where We Operate 

    Our clinical teams deliver care across key regions, supported by dedicated local leadership: 

    – West and South Norfolk

    – North Norfolk and Norwich 

    – Great Yarmouth and Waveney

    – West Suffolk 

    – East Suffolk 

    Why Join Us?

    – Serving a population of over 1.6 million people. 

    – Over 5,000 dedicated staff working across 50+ locations. 

    – Primary bases in Hellesdon Hospital (Norwich), Wedgwood House (Bury St Edmunds), and Woodlands Unit (Ipswich). 

    At Norfolk & Suffolk Foundation NHS Trust, you’ll be part of a passionate team dedicated to improving lives. Take the next step in your care career—apply today! 

    Position: Clinical Support Worker

    Salary: £24,071 to £25,674 per annum, pro rata

    Job Type: Full Time, Flexible Working, Part Time, Permanent

    Location: Samphire Ward, Chatterton House, Goodwins Road, Kings Lynn, UK

    About the Role

    Are you looking for an opportunity to support those suffering from mental health issues? Do you work well with people and teams? Do you want to progress in your role?

    If you have said yes to these questions, we want to hear from you!

    We have an exciting opportunity to join our fantastic teams based in Bury St Edmunds, we are looking for Band 3 Clinical Support Workers who are passionate about recovery-led care with a focus on promoting the least restrictive practice in Southgate Ward, our Adult Acute Inpatient unit or Northgate Ward, our mixed-sex Adult Acute Inpatient unit both based at Wedgwood House located within West Suffolk Hospital Site.

    Come and join our dedicated team as a Clinical Support Worker!

    Please note, we will be hosting a face-to-face assessment day on 18th December

    You will need to be enthusiastic and conscientious and do everything you can to provide the best care to our service users. We are looking for someone who displays compassion, and empathy and is sensitive in their approach to people who may be distressed or have a challenging manner.

    Our primary focus is on collaborative working; placing great emphasis on the assessment/recovery model by using assessment tools relating to service user recovery and the philosophy that underpins patient-centred care.

    Main Duties

    • Undertake the Care Certificate within the first 12 weeks of employment – or have an existing qualification agreed as meeting wholly or partially the standards of the Care Certificate.   Commence a relevant H&S Care framework at L2/3 within the first 4 months of employment if this has not previously been achieved Undertake a range of duties related to patient care.  
    • The degree of involvement will be determined by a Registered Practitioner or Assistant Practitioner who will assess the extent of supervision required, having considered the particular circumstances and assessed the post holder’s experience.  
    • Care for the patient’s physical, psychological, social, spiritual, cultural and recreational needs within a defined programme of healthcare ensuring that the patient’s dignity is maintained at all times.  
    • Observe, report and record any changes, which may indicate an alteration in the patient’s well-being as well as any routine observations required.  
    • Converse with the patients and their relatives/carers positively and respectfully, ascertaining their needs and assisting them as appropriate.  
    • Communicate with patients, relatives and carers ensuring that professional boundaries are observed at all times. 
    • Ensure any expression of dissatisfaction or complaint from a patient is referred to the Registered Practitioner in charge. 
    • Escort patients within and outside the hospital grounds, reporting verbally and when necessary in writing on observations while escorting.  
    • Provide support to service users within the community as outlined in the risk assessment, guided by the Registered Practitioner. Care for patients’ belongings and hospital property and comply with the instructions and guidance about the handling of patients’ cash and valuables.
    • Report any potential hazards, untoward incidents, accidents or complaints involving patients, relatives/carers or staff to the Registered Practitioner in charge.  

    Qualifications

    • NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC

    Desirable

    • VRQ L3 in mental health

    Experience (Essential)

    • Previous experience within the care sector

    Desirable

    • Mental health experience

    Skills (Essential)

    • Ability to work without direct supervision, liaising appropriately with other practitioners in the team

    Benefits

    • A comprehensive in-house & external training programmes
    • Career progression
    • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
    • Staff physio service
    • NHS discounts and many more.

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    December 8, 2024

  • Advanced Healthcare Assistant at Kent Community Health NHS Foundation Trust (Visa Sponsorship)

    Kent Community Health NHS Foundation Trust is looking for a compassionate and skilled Advanced Healthcare Assistant to join their team in a highly rewarding role. Applications are welcome from qualified individuals, including those requiring sponsorship. 

    About the Trust

    Kent Community Health NHS Foundation Trust is one of England’s largest NHS community health providers, delivering a wide range of care services across Kent, East Sussex, and London. Serving a population of 3.6 million, the trust provides care in diverse settings, including: 

    – Homes and nursing homes 

    – Health clinics and community hospitals 

    – Urgent treatment centres and mobile units 

    With a workforce of over 5,000 dedicated professionals, including doctors, community nurses, physiotherapists, and dietitians, the trust is committed to improving health outcomes in the community. Achieving foundation trust status in March 2015, Kent Community Health NHS Foundation Trust continues to uphold its mission of delivering outstanding care close to home. 

    Join a trusted NHS community health provider and make a real difference in people’s lives—apply today! 

    Position: Advanced Healthcare Assistant

    Salary: £24,071 to £25,674 per annum, pro rata

    Job Type: Part Time, Permanent

    Location: Maidstone, UK

    About the Role

    We are looking for an Advanced Healthcare Assistant to be a part of our Community Nursing Team based in the Maidstone area.

    Community Nursing Teams provide interventions for housebound patients aged 18 and over delivering personalised nursing care to those with complex and long-term conditions. Our service aims to enable patients to stay safe and well in their chosen environment.

    Advanced Healthcare assistants provide care to people at home and in residential care homes, as part of a care plan agreed with local nursing teams.

    As a healthcare assistant, you’ll:

    Work as part of a team to provide care to local patients and families monitor the quality of care they’re receiving pand rovide feedback to managers on the quality of care.

    Your patients could be any age, but they’ll often be elderly, while others may have been recently discharged from hospital, be terminally ill or have physical disabilities.

    As a Band 3 Healthcare Assistant you will work as part of a team to keep people safe and well at home. You will carry out care plans designed to support people living at home, in care homes or in other settings and make sure that people who use our services have a good experience.

    Additional Working Pattern: Monday – Friday 8-4. 1 Weekend in 4

    Main Duties

    Band 3 Senior Health Care Workers, are expected to be kind and responsive but professional and informative and contribute to the quality of the services provided within the community team across the health economy by:  

    • Keeping the people who use our services as safe as possible through the use of sound clinical skills and effective risk assessments escalating concerns to Registered Healthcare Professional
    • Ensuring the best possible clinical outcomes by using up-to-date skills and adhering to evidence-based policies and procedures within the scope of assessed competence  
    • Ensure the people using our services have a good experience by respecting, empowering and working in partnership with people throughout the care planning process    
    • To contribute to the ongoing implementation and evaluation of delegated caseload and reporting all clinical and behavioural outcomes to delegate nurse or therapist to support re-assessments
    • To undertake, and report back on delegated clinical activities that have previously been signed competent. E.g. baseline vital signs, routine urinalysis, glucose monitoring, wound management, falls prevention awareness, equipment provision, increasing independence through activities of daily living  
    • To actively work as a member of a multi-professional team to provide high-quality care to patients.  
    • To plan and implement straightforward tasks and work guided by standard operating procedures and protocols and undertake roles/duties as delegated by a nurse/therapist.  
    • To undertake clinical interventions utilising a variety of modes, including planning and leading group and individual therapy as part of packages of prescribed care after achieving appropriate competencies delegated by a nurse/therapist.

    Qualifications

    • Relevant level 3 qualification (NVQ/ QCF Diploma or certificate of care / Advanced apprenticeship) or equivalent or working towards Functional Skills at Level 2 (Literacy and numeracy/ GCSE grade A-C or equivalent in English and Maths)

    Experience (Essential)

    • Minimum of 2 years experience as a Healthcare Assistant/ Worker in a health or social care setting Experience working as part of a team Experience with the use of Microsoft Office and a variety of IT packages (EPay / E-roster/ AT-P/ CIS)

    Desirable

    • Experience in community nursing environment

    Knowledge (Essential)

    • Awareness of developments in the NHS Knowledge of up-to-date clinical practice. Understands the role and remit of Unregistered worker

    Skills and abilities (Essential)

    • Sound communication and interpersonal skills (verbal and written). Ability to organise own work Ability to cope with change Ability to use own initiative Moderate IT skills.

    Personal attributes (Essential)

    • Empathetic Supportive Ability to work under pressure Flexible and adaptable Valid driving licence and access to a car for work purposes.
    • Ability to manage
    • Ability to prioritise care delivery professionally, taking into account Trust policies and procedures. Ability to manage own time effectively.

    Benefits

    Certificate of Sponsorship

    Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications

    Required Documents

    1. CV/Resume
    2. Cover Letter

    Application Process

    Interested and qualified candidates should kindly CLICK HERE to learn more and apply

    Application Deadline

    December 12, 2024