Customer Service & Sales Administrator at Bragan

Bragan is looking for a skilled and experienced Customer Service and Sales Administrator with excellent communication abilities. If you thrive in a remote work environment and are eager to contribute to a dynamic team, Bragan would love to hear from you. 

About the Company

Bragan is a leading provider of truck, van, and 4×4 accessories for a wide range of vehicle makes and models. Known for delivering high-quality products at excellent value, the company has achieved consistent growth and earned a loyal customer base through exceptional service. 

As a forward-thinking organization, Bragan prioritizes customer satisfaction and is committed to continuous improvement in products, services, and employee development. The company operates as an e-commerce business, leveraging online platforms and communications while fostering a supportive work culture for its global team. 

Why Work With Us?

– Innovative Sales Channels: Bragan’s operations span major platforms like eBay, Amazon, a Magento-powered website, and offline telesales. 

– Supportive Environment: The company invests in its employees’ success, providing opportunities for growth and development. 

– Remote Opportunities: Join a global team and enjoy the flexibility of working remotely. 

If you’re ready to bring your expertise to a growing company that values its people and customers, Bragan is the place for you. 

Position: Customer Service & Sales Administrator

Salary: £32,000 to £37,000 per annum

Job Type: Full Time

Location: Remote, UK

Main Duties

• Managing Customer Service Email Inbox
• Sales / Customer Call Handling.
• Working alongside sales and IT team.
• Assisting with the implementation and maintenance of appropriate IT systems and internal controls.
• Ensuring listings and product information are accurate and real-time

Qualifications

• Fluent English essential
• Excellent verbal and written communication skills.
• Proactive, motivated, ability to work on own initiative
• Ability to multi-task and work at a fast pace, well-organised with exceptional time management
• Good IT skills and familiarity with online shopping platforms (e.g. eBay) would be an advantage but not essential – Training will be provided.
• Data management would be an advantage but not essential.
• Flexibility to cross into other roles/tasks occasionally would also be a distinct advantage.
• Strong attention to detail

Experience

• Experience in MS packages (particularly Excel), CRM and online management systems, including Linnworks, and Zendesk (preferred not essential).
• E-commerce Exposure (preferred, but not essential)

Benefits

• A progressive position with tremendous prospects for the right individual. A chance to take on a key role in this young, growing, vibrant company.
• Excellent conditions and a great opportunity to progress for the correct candidate.
• Bonus scheme
• On-site parking
• Salary D.O.A. (Depending on Ability & Attitude to Learn)
• Profit Sharing Scheme and other benefits in place for high-performing candidates.

If you have a background in any of these sectors, E-Commerce, Data & Systems, IT, Tele Sales and/or the Motor Industry, we would like to hear from you.

Required Documents

1. CV/Resume
2. Cover Letter

Application Process

Interested and qualified candidates should kindly CLICK HERE to learn more and apply

Application Deadline

Open until filled