Mobile Phone Technician at Saigates (Visa Sponsorship)

Saigates is hiring a skilled Mobile Phone Technician for a rewarding role in their dynamic team. Outstanding candidates in need of sponsorship are encouraged to apply.

Saigates seeks professionals with expertise in diagnosing and repairing mobile phone hardware and software issues, ensuring high-quality customer service. If you are detail-oriented, proactive, and passionate about technology, this position offers an excellent opportunity to grow within a supportive and innovative environment.

About the Company

 Founded in 2014 in London, United Kingdom, Saigates is a leading provider of refurbished electronics, addressing the growing demand for affordable consumer tech. Since its inception, the company has rapidly expanded its operations, supplying high-quality refurbished electronics through top online marketplaces such as Back Market, Amazon, and eBay.

In 2021, Saigates shifted its focus to the E-waste market, aiming to reduce electronic waste by recycling, refurbishing, and renewing devices. By offering affordable and sustainable solutions like refurbished phones, laptops, iPads, and tablets, Saigates is helping customers worldwide access quality electronics while minimizing environmental impact.

Apply now to join Saigates and contribute to the future of sustainable technology!

Position: Mobile Phone Technician

Salary: £20,000 to £30,000 a year

Job Type: Full Time

Location: Wolverhampton, UK

About the Role

We are looking for a highly skilled Mobile Phone Repairs Technician to join our team. The successful candidate will be responsible for diagnosing, repairing, and testing mobile phones, ensuring they are restored to optimal condition. This role requires excellent technical expertise in mobile phone repairs, attention to detail, and the ability to work efficiently in a fast-paced environment.

The post holder shall report to the operations manager.

Main Duties

• Diagnose and repair a wide range of mobile phone issues, including screen damage, battery problems, software malfunctions, charging issues, and more.
• Perform hardware repairs such as screen replacements, battery replacements, motherboard repairs, camera repairs, and other component fixes.
• Troubleshoot and resolve both software and hardware issues, ensuring devices are fully functional before return.
• Conduct thorough testing after repairs to ensure mobile devices are operating to the highest standards.
• Maintain accurate records of all repairs, including parts used, time spent, and the nature of the issue.
• Ensure all mobile phones are repaired promptly and returned to customers with minimal disruption.
• Collaborate with team members to ensure smooth operations and resolve complex repair issues when necessary.
• Stay updated with the latest trends in mobile phone technology, tools, and repair techniques.
• Handle customer inquiries related to repairs and provide clear communication regarding repair status and estimated completion time.
• Follow health and safety regulations, maintaining a clean and organized work environment.

Qualifications

• Proven experience in mobile phone repairs, including both hardware and software troubleshooting.
• Solid understanding of mobile phone components, including motherboards, screens, batteries, charging ports, and more.
• Experience with popular mobile phone brands (e.g., Apple, Samsung, Huawei, etc.).
• Proficient in using repair tools such as soldering irons, screen separation machines, and diagnostic software.
• Strong attention to detail and problem-solving abilities.
• Excellent customer service skills, with the ability to explain technical issues clearly to non-technical individuals.
• Ability to work efficiently under pressure and meet repair deadlines.
• High school diploma or equivalent (technical certifications in mobile phone repairs or electronics preferred).

Desirable Skills:

• Experience with software flashing, data recovery, and other advanced repair techniques.
• Familiarity with mobile phone repair management systems or tracking software.
• Ability to work independently as well as part of a team.
• Strong organizational and time management skills.

Benefits

• Competitive salary and performance-based incentives.
• Opportunities for training and professional development.
• Sponsorship available.

Required Documents

1. CV/Resume
2. Cover Letter

Application Process

Interested and qualified candidates should kindly CLICK HERE to learn more and apply

Application Deadline

December 25, 2024